LAGRANGE – Verizon Wireless customers are able to send text messages to LaGrange County's 9-1-1 Center starting today.
Verizon is the first carrier to provide the service here. T-Mobile, Sprint, and A-T-&-T also plan to add the service.
Calling 9-1-1 is still the most efficient way to get emergency help, as texting is not always instantaneous and takes longer for a response.
But a text message to 9-1-1 could prove helpful when the caller is deaf or speech-impaired, unable to speak due to a medical condition, or when speaking is unsafe such as in an abduction or home invasion.
The first text to 9-1-1 should include the person's location and the nature of their emergency. Text abbreviations or slang should not be used. Texters must be within range of a cell tower. Phones should have the texting option enabled and usage controls removed.
Texting 9-1-1 is for emergency situations only requiring immediate response from police, fire or medical services. Non-emergencies should be directed to non-emergency lines.